At PestOff, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.pestoff.com.sg or engage with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Address
- Any other information you voluntarily provide (e.g., when filling out our contact form or booking a service)
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Date and time of access
- Pages visited and time spent on our site
- Referring website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries or service requests
- To provide pest control services
- To send appointment confirmations and service updates
- To improve our website and customer experience
- For marketing and promotional communications (only with your consent)
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers who assist us in operating our website or providing services (e.g., hosting providers, payment gateways)
- Government authorities, law enforcement, or legal advisors when required by law or to protect our legal rights
- Marketing partners (only with your explicit consent)
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Understand user behavior and preferences
- Track marketing performance
You can adjust your browser settings to disable cookies, but this may impact your experience on our site.
6. Your Rights
Under the Personal Data Protection Act (PDPA) in Singapore, you have the right to:
- Access your personal data
- Correct inaccuracies in your data
- Withdraw consent for us to use your data
- Request deletion of your data (subject to legal retention requirements)
To exercise these rights, please contact us at sales@pestoff.com.sg.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies when visiting their sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Pestoff Pte Ltd
Email: sales@pestoff.com.sg
Phone: +65 6280 0777
